1. Introduction

Aether Transport Pty Ltd (“Aether Transport”, “we”, “our”, or “us”) is committed to protecting your privacy.

This Privacy Policy explains how we collect, use, store, and disclose personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

2. What Personal Information We Collect

We may collect personal information that you voluntarily provide to us, including:

• Name

• Company name

• Email address

• Phone number

• Job title or role

• Any information you submit via contact forms, enquiries, or email correspondence

We do not collect sensitive information unless required and permitted by law.

3. How We Collect Personal Information

We collect personal information when you:

• Submit an enquiry or contact form on our website

• Contact us via email or phone

• Interact with us in a business or professional context

We may also collect limited technical information such as IP address or browser type for website functionality and analytics.

4. How We Use Personal Information

We use personal information to:

• Respond to enquiries and requests

• Communicate with you about our services, products, or partnerships

• Provide information relating to electric vehicles, fleet transition, or related services

• Improve our website and communications

• Meet legal and regulatory obligations

We do not sell personal information.

5. Disclosure of Personal Information

We may disclose personal information to:

• Manufacturers, suppliers, or partners where relevant to your enquiry

• Professional advisers (such as legal or accounting advisers)

• Service providers who support our website or business operations

We only disclose information where reasonably necessary and take steps to ensure third parties handle information appropriately.

6. Overseas Disclosure

Some third-party service providers or partners may be located outside Australia.

Where personal information is disclosed overseas, we take reasonable steps to ensure that the recipient handles the information in a manner consistent with Australian privacy obligations.

7. Cookies and Website Analytics

Our website may use cookies or similar technologies to:

• Improve website performance and user experience

• Collect anonymous usage statistics

You can adjust your browser settings to refuse cookies; however, this may affect website functionality.

8. Storage and Security

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.

Personal information is stored electronically using secure systems and is retained only for as long as necessary for its intended purpose or as required by law.

9. Access and Correction

You may request access to personal information we hold about you and request corrections if it is inaccurate, out of date, or incomplete.

Requests can be made using the contact details below, and we will respond within a reasonable timeframe.

10. Complaints

If you believe we have breached your privacy, you may contact us using the details below.

We will investigate complaints promptly and aim to resolve them fairly.
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
The current version will always be published on our website.

12. Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us via the details provided on our website.